Olash Ltd – Terms & Conditions of Sale and Use

Last updated: 30/08/2025

These Terms & Conditions Agreement (“Agreement”) governs your access to and use of the website olash.uk (“Site”), and the purchase of goods and services from Olash Ltd (“Olash”, “we”, “us”, “our”). By accessing the Site or placing an order, you expressly agree to be bound by this Agreement. If you do not agree, you must not use the Site or purchase any products.

1. Definitions

For the purposes of this Agreement:
1.1. “Customer”, “you”, or “your” means any person using the Site or purchasing products from Olash.
1.2. “Products” means all goods, merchandise, and services offered for sale on the Site.
1.3. “Contract” means the legally binding agreement between Olash and the Customer arising upon confirmation of an order.
1.4. “Site” means the Olash website located at [insert URL].

2. Company Information

Olash Ltd is registered in England & Wales, company number 16456271, with registered office at 71-75 Shelton Street, Convent Garden, London, United Kingdom, WC2H 9JQ. Contact email: sales@olash.uk

3. Eligibility

3.1. Customers must be at least 18 years old to access the Site or enter into a Contract with Olash.
3.2. By using the Site, you warrant that you have full capacity to enter into legally binding agreements.

4. Account Registration

4.1. Certain features of the Site may require the creation of an account.
4.2. You agree to provide accurate, complete, and up-to-date information when registering.
4.3. You are responsible for maintaining the confidentiality of your login credentials.
4.4. You must notify Olash immediately of any unauthorised use of your account.

5. Use of the Site

5.1. You shall not use the Site for unlawful purposes, including but not limited to:
a) Transmitting viruses, malware, or other harmful code;
b) Engaging in fraudulent activity or unauthorised access to systems;
c) Infringing Olash’s intellectual property or the rights of third parties.
5.2. Olash reserves the right to suspend or terminate access to the Site for any breach of this Agreement.

6. Product Information

6.1. All Products are subject to availability.
6.2. Product descriptions, images, and specifications are for illustrative purposes only; slight variations may occur.
6.3. Products are intended for external use only; you must follow all instructions provided.

7. Orders and Contract Formation

7.1. An order placed on the Site constitutes an offer to purchase Products in accordance with this Agreement.
7.2. A legally binding Contract is formed only when Olash sends a confirmation email of dispatch.
7.3. Olash reserves the right to refuse or cancel any order at its discretion, including in cases of:
a) Product unavailability;
b) Pricing errors;
c) Suspected fraudulent activity.

8. Pricing and Payment

8.1. Prices are quoted in GBP (£) and include VAT where applicable.
8.2. Delivery charges are additional and displayed at checkout.
8.3. Payment must be made at the time of order using Olash-approved payment methods.
8.4. Prices may change at any time prior to order confirmation; once confirmed, the Contract price is fixed.

9. Delivery

9.1. Products will be delivered to the address provided by the Customer.
9.2. Estimated delivery times are provided at checkout and are not guaranteed.
9.3. Risk passes to the Customer upon delivery.
9.4. Under the Consumer Rights Act 2015, Products must be delivered within 30 days of order unless otherwise agreed.

10. Cancellation and Returns

10.1. The Customer has the right to cancel an order within 14 days of receipt of Products (Consumer Contracts Regulations 2013).
10.2. Notification of cancellation must be made in writing via email.
10.3. Products must be returned within 14 days of cancellation.
10.4. Refunds will be issued within 14 days of receipt of returned Products.
10.5. For hygiene reasons, opened or used lash Products cannot be returned unless faulty.
10.6. Faulty or incorrectly delivered Products can be returned for replacement or refund under the Consumer Rights Act 2015; contact Olash within 30 days of delivery.

11. Intellectual Property

11.1. All content on the Site, including but not limited to text, graphics, logos, and images, is the property of Olash Ltd or its licensors.
11.2. No content may be copied, reproduced, transmitted, or distributed without prior written consent.

12. Limitation of Liability

12.1. Olash shall not be liable for any indirect, incidental, or consequential losses arising from the use of the Site or Products.
12.2. Nothing in this Agreement limits liability for:
a) Death or personal injury caused by negligence;
b) Fraud or fraudulent misrepresentation;
c) Statutory consumer rights.

13. Third-Party Links

13.1. The Site may include links to third-party websites.
13.2. Olash is not responsible for the content, privacy practices, or terms of those websites.

14. Termination

14.1. Olash may suspend or terminate access to the Site or refuse service to any Customer who breaches this Agreement.

15. Governing Law and Jurisdiction

15.1. This Agreement is governed by the laws of England and Wales.
15.2. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to this Agreement

16.1. Olash reserves the right to update this Agreement at any time.
16.2. Changes will be posted on the Site with the last updated date.

17. Contact Information

Olash Ltd
sales@olash.uk